Shipping

  1. Shipping method

    Domestic (CH)
    The delivery is made as a B-Post parcel and is insured against damage or loss up to a maximum of CHF 500.– For deliveries with values up to CHF 5000.–, the cost is also covered by insurance (the additional costs required for this are covered by MINERALIA).

    Abroad (EU)
    Parcels to the member states of the European Union weighing up to 2 kilos are sent as «Maxibrief» and not as parcels. Shipping as a «Maxibrief» is inexpensive but uninsured and cannot be tracked. Parcels weighing 2 kilos or more are insured (up to CHF 500.–) and can be tracked electronically.

    For an additional charge, items weighing less than 2 kilos can also be sent by registered mail and are then also trackable. If this is desired, please inform us by e-mail. The additional costs will be invoiced seperately.

    Abroad (overseas)
    Parcels outside the EU are always sent by registered mail and are then also traceable.

    The General Terms and Conditions «Postal Services for Private Customers» of DIE POST apply to questions of liability.

  2. Shipping costs

    Irrespective of the value of the goods and the number of items ordered, the following costs apply:

    Switzerland
    Up to 500 g: CHF 8.50.– (B-Post parcel, purchase price insured up to CHF 500.–).
    500 g to 2 kg: CHF 8.50.– (B-Post parcel, purchase price insured up to CHF 500.–).
    2 kg to 10 kg: CHF 11.50.– (B-Post parcel, purchase price insured up to CHF 500.–)
    10 kg to 30 kg: CHF 20.50.– (B-Post parcel, purchase price insured up to CHF 5000.–)

    European Union (EU)
    Up to 250 g: CHF 9.– (uninsured and not trackable)
    250 g – 500 g: CHF 14.– (uninsured and not trackable)
    500 g – 1 kg: CHF 20.– (uninsured and not trackable)
    1 g – 1,5 kg: CHF 25.– (uninsured and not trackable)
    1,5 kg – 2 kg: CHF 30.– (uninsured and not trackable)
    2 kg – 5 kg: CHF 46.– (insured and trackable)
    5 kg – 10 kg: CHF 52.– (insured and trackable)
    10 kg – 30 kg: CHF 76.– (insured and trackable)

    Americas (USA, Canada, South America)
    Up to 250 g: CHF 17.– (insured and trackable)
    250 g – 500 g: CHF 22.– (insured and trackable)
    500 g – 1 kg: CHF 32.– (insured and trackable)
    1 kg – 1,5 kg: CHF 37.– (insured and trackable)
    1,5 kg – 2 kg: CHF 44.– (insured and trackable)
    2 kg – 5 kg: CHF 69.– (insured and trackable)
    5 kg – 10 kg: CHF 92.– (insured and trackable)
    10 kg – 30 kg: CHF 197.– (insured and trackable)

    Asia
    Up to 250 g: CHF 17.– (insured and trackable)
    250 g – 500 g: CHF 22.– (insured and trackable)
    500 g – 1 kg: CHF 32.– (insured and trackable)
    1 kg – 1,5 kg: CHF 37.– (insured and trackable)
    1,5 kg – 2 kg: CHF 44.– (insured and trackable)
    2 kg – 5 kg: CHF 78.– (insured and trackable)
    5 kg – 10 kg: CHF 113.– (insured and trackable)
    10 kg – 30 kg: CHF 258.– (insured and trackable)

  3. Other costs

    The customer is aware that any customs clearance costs and import duties (VAT, customs duties, etc.) may be charged directly by the corresponding authorities.

  4. Delivery times

    The items are normally sent on the day the payment for the goods is received. Should the delivery take place later than two days after receipt of payment, the orderer will be informed by e-mail or telephone.